What Our Customers Say
"Shawn exceeded our expectations planning our group trip to the Amalfi Coast last week! His attention to our wishes, showed in every detail of our trip. We stayed at a beautiful villa that was previously a convent in Positano. The staff was excellent, the concierge was very helpful, all of the excursions were well planned and went off without any problems. Because of the attention to detail that Shawn exhibits, I will definitely be using him as my travel agent on ALL of our future vacations.
Thank you to Shawn and his Italian counterparts for making our trip memorable! architecto enderit nisi deserunt ratione."Jason Duross
Chalfont, PA
"Of course, there are multiple travel agents around all trying to get your business. We have used Captain’s twice now and can honestly to tell that you he’s the best we’ve ever used. Through no fault of Captain’s travel, our first trip was pure hell as it occurred soon after COVID when we had issues with airlines cancelling flights. The lines to reschedule flights were literally out the door. One call and we had our rebooking taken care of for us. Our most recent trip just concluded, and again, it exceeded our expectations.
Although you may already have an agent, I feel you owe it to yourself to check them out for a recommendation ."Ken Ganley
Kennett Square PA
"I have traveled around the world & U.S. for work & pleasure for over four decades, so I know that you need 3 things when you are planning to travel: 1) an experienced partner who is super knowledgeable about the locations/venues/amenities; 2) someone you can trust to make your travel stress-free, engaging, and fun; 3) a friend who will be on-call during your travels should any hiccups occur. You will get ALL 3 with Captains Travel Club LLC! Beyond 5-star service, trust, and partnership----no single company will ever be as dedicated to making your travel safe & fun as Captains Travel Club LLC!"
Karen Boyd
Downingtown PA
"Shawn is amazing. My family just came back from a complicated 2 week vacation which included 2 destinations and 8 family members who live in 5 different locations. Shawn seamlessly coordinated a cruise and a train vacation managing to get everyone to the ship, and afterwards the train, with all transfers intact and no missteps. He really looked after us and thoughtfully took the time to obtain special offers and discounts along the way. Shawn is efficient, thoughtful, and gives personal service even with a rather complex trip. It's as like he is going with you on the trip!"
Susan Beardsley
West Chester, PA
"Shawn worked with me and my family to plan a fabulous vacation to Italy and then a Mediterranean cruise. He was very responsive - always emailing or calling back very quickly. He really listened to what we wanted and came up with excellent recommendations and dealt with numerous requests/changes that arose during the booking process.
Unfortunately we had to cancel the entire trip due to the COVID-19 pandemic but Shawn was even more outstanding during that process. He was with us every step of the way in obtaining refunds from ALL the travel companies. He spent a significant amount of time directly obtaining the refunds and getting me the documentation to get a refund from the last company. He truly earned my respect and we will use Captains Travel Club and Shawn for all our travel needs. My highest recommendation for Captains Travel!Vince Wiley
Kennett Square, PA
"Shawn Made Our Dream Anniversary Trip a Reality! I cannot recommend Shawn highly enough! He helped me plan an incredible family vacation to Greece and the Greek islands as a surprise for my wife for our 10th wedding anniversary. We brought our two children, making it an unforgettable experience for our entire family.Before working with Shawn, I had never planned a major trip or cruise. I had never purchased airline tickets, reserved a hotel, booked a boat, or coordinated an international itinerary.
Shawn patiently handled every detail and brought everything together in time for me to surprise my wife and children at Christmas. He took what initially felt overwhelming and made the entire process easy and stress-free.What impressed me most was that Shawn’s outstanding service did not end once the trip began. While we were in Greece and on the cruise, he remained just a text away. Whether we had questions, needed help with logistics, or had to rearrange a reservation, Shawn responded quickly and helped us—regardless of the time-zone difference. Knowing he was available gave us tremendous peace of mind and allowed us to relax and truly enjoy our vacation.
Shawn did not simply book a trip for us; he helped create an amazing anniversary celebration and lifelong memories for my family. His professionalism, patience, responsiveness, and genuine dedication were exceptional from beginning to end. If you are planning a special vacation—especially if you are unfamiliar with the process—you could not ask for a better person to guide you.Thank you, Shawn, for making our dream family vacation a reality. This was truly the trip of a lifetime!"
George Hantzopoulos
Hockessin, DE